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 猎头分享好机会：Senior Network Engineer - Transmission |
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行者无疆
头衔: 海归少校
性别: 
加入时间: 2006/01/17
文章: 84
海归分: 14538
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作者：行者无疆 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
If you have interested in this opportunity please send your resume to me at [email protected]
This position
Technical Skills:
The position requires the following technical skills:
Ø Solid background in Transmission and Optical equipment - must be able to explain the technology at a high and low technical level.
Ø In Depth knowledge of STM, SDH, and L2 Ethernet Switch technologies
Ø Extensive experience in operation and configuration of network devices (e.g. routers, switches, firewalls, and remote access servers)
Ø Good experience/ability for technical writing and presentation.
Ø Knowledge on TDM, ATM, RPR, Generic Framing Procedure (GFP), and Link Capacity Adjust Scheme (LCAS), and SNMP.
Ø Knowledge of Solaris, Windows/NT, and Unix Operating Systems and Oracle
Ø Familiarity of AN, LAN and MAN networks and Protocol Analysis & Testing
Ø Familiarity of PAS, iPAS, Softswitch and 3G
Job Duties:
As appropriate, the candidate will be responsible for:
Ø Responsible for replicating/ duplicating major (technical) customer issues with internal equipment (e.g. 3rd party sources), while working in a high-pressure situation.
Ø Travel to customer’s sites as required up to 30% of the time, for equipment installation and/or troubleshooting of Beta products, customer training on the same, and special assignments such as problem resolution that cannot be managed from escalation centers.
Ø Provide on- line application, installation, pre- and post sales support to customers as required to assist peer group.
Ø Working with Beta and R&D to identify compatibility, compliance and certification issues that have not been covered and testing/resolving these before the product goes to public release. This includes setting up and testing the products with relevant applications and products from other vendors such as Microsoft, Funk, Sun, etc.
Ø Responsible for reporting issues/problems identified, writing application and release notes that will be published to the user community and document relevant information such as workarounds or suggestions for setting up different applications using our products and other vendor products.
Ø Responsible for reviewing and approving new product specifications and engineering releases to ensure that they will meet user requirements. Proactively making suggestions for future releases and products, based on their experience with existing products.
Ø Place outbound calls to customers as required for follow up on difficult problems and status of Beta testing.
Ø Provide expert technical assistance to appropriate groups (i.e. Sales, Field, Business Units, R&D, etc.) as needed to resolve the customer’s technical issues.
Ø Responsible for creating an in- house duplication of customer applications, developing test bed facilities, running specific test and reporting information to appropriate groups.
Ø Work closely with R&D and Technology teams for New Product Introductions (NPI) during initial trial deployment for all product release.
Ø Create and publish solutions created for a particular product/ technology to be accessible internal & external via Support Website (e.g. Total Services, Knowledge Base).
Ø Champion the customer’s needs in a responsible manner, highlighting the common technical issues with the escalation center (as applicable) or R&D.
Ø Develop excellent working relationships with R&D, Sales, Field Support, and external customers.
Education:
A Bachelors degree in Computer Science, Telecommunications, Engineering or equivalent experience is also required. Superior customer service skills, and a can-do attitude will ensure success in this role. Relevant Vendor Certifications with SUN/Cisco/ Microsoft (a plus) applications.
作者：行者无疆 在 海归招聘 发贴, 来自【海归网】 http://www.haiguinet.com
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 猎头分享好机会：Senior Network Engineer - Transmission -- 行者无疆 - (3783 Byte) 2006-6-12 周一, 18:30 (1268 reads)
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